Workplace Technology Specialist - New York

ABOUT US

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

- We lean in: ownership over titles, outcomes over intentions.

- We fight for excellence: high standards, direct, ego-free feedback.

- We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

New York City | Full-time | Onsite, five days a week

Reports to the Workplace Technology Lead

THE ROLE

The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and improving over time.

As our Workplace Technology Specialist in New York, you'll help keep the technology our employees use every day working smoothly, from laptops and onboarding to meeting rooms and office connectivity. You'll report to our Workplace Technology Lead and work closely with Workplace, Office Managers, EAs, and the wider IT team.

This is a hands-on individual contributor role. You'll take ownership of everyday support requests, follow issues through to resolution, and help deliver office technology projects with direction from the Workplace Technology Lead. It's an opportunity to build your technical skills while making a visible difference to how our New York office runs.

WHAT YOU'LL BE DOING

- Be a helpful, responsive first point of contact for employees. Troubleshoot laptop, application, account, peripheral, and connectivity issues through our shared service desk and in person. Keep people informed and escalate complex issues with clear diagnostics.

- Help new hires get productive from day one: stage devices, complete approved account and access setup, check equipment, and introduce colleagues to Legora's tools. Support offboarding and equipment returns using established processes.

- Keep meeting rooms ready to use. Run regular AV checks, troubleshoot conferencing equipment, and support all-hands, events, and important meetings alongside the Workplace Technology Lead and the relevant teams.

- Support the local hardware lifecycle, including provisioning, inventory, loaners, repairs, replacements, and returns. Keep asset records accurate and flag stock needs early.

- Troubleshoot basic office Wi-Fi and wired connectivity problems. Gather useful information and work with the Workplace Technology Lead and the IT Systems team on issues that need deeper investigation.

- Assist with office moves, desk setups, equipment installations, and vendor visits. Follow agreed checklists, test the work, and raise issues for the Workplace Technology Lead to resolve.

- Help maintain badge readers, cameras, and other office technology by identifying faults and coordinating fixes under established processes. Security owns access policy and monitoring.

- Write clear support guides and improve repeatable tasks. Help test practical automation and AI-assisted support workflows with the team so common issues become easier to prevent and resolve.

WHO YOU ARE

- You have 3+ years …