Technical Program Manager, Billing

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Anthropic's billing surface is growing fast. New products, new regions, and new channels all need to be metered, priced, invoiced, and reconciled, and the work to make that happen crosses billing engineering, GTM systems, finance, and support teams. Today much of it runs on escalations rather than programs.

We're hiring a Technical Program Manager to own the cross-functional programs in this space. You'll partner closely with billing engineering, GTM systems, finance and treasury, product, and support, and give leadership a single clear view of priorities, dependencies, and progress.

Responsibilities

Drive the cross-team programs that build billing platform foundations, from scoping and tradeoff decisions through delivery

Standardize how new commercial work enters billing: a framework driven intake, clear owners, and sequenced dependencies across billing teams and their stakeholders

Own the promotions program end to end: one repeatable path from proposal to configuration to reconciliation, for both self-serve and sales-led programs

Own commercialization and launch readiness for billing: no new product or SKU launches without pricing, metering, invoicing, and reporting in place

Own the change process for the charge pipeline

Run payments operations programs in partnership with finance and treasury, including currency and FX

You may be a good fit if you

Have 6+ years of technical program management experience, with a track record of owning cross-functional programs end to end

Can reason about metering, invoicing, and payment flows, and the data pipelines behind them

Have run launch readiness programs where a new product needed its commercial and billing path in place before it shipped

Can build trust with engineers, finance and treasury partners, GTM systems, product, and support teams, and translate between them

Are comfortable driving outcomes across teams that don't report to you

Would rather build a repeatable process than keep fixing the same problem by hand

Strong candidates may also have

Experience with promotions or credit programs or enterprise billing platforms

Familiarity with FX, treasury, month end close, or reconciliation

Background in payments operations, billing platform, or quote-to-cash product management

Familiarity with chargeback and refund operations

The annual compensation range for this role is listed below. 

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $290,000 — $365,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qu …